Refund policy

Last updated March 26, 2025

Refunds

As these are hand made items, all sales are final and no refunds will be issued. 

Questions?

If you have any questions or concerns, please feel free to contact us at info@knottykreations.ca. Please allow 48-72 business hours for a reply.

Damages and issues

If by chance your product is lost in transit, or happens to arrive damaged, please reach out as we do offer shipping insurance and there is a process to start a claim.